Contact

Email is the preferred method of communication. Therefore any and all communication regarding the shop will be done via email (info@vancouvermermaid.ca).

Questions already answered in the FAQ will not receive an email response due to the volume of emails I receive.

Though I passionately care about my business, I am Autistic and also live with chronic pain, and am therefore sometimes slow to respond to emails. If a message is received while I am on a rest day, unless urgent, it will be replied to as soon as I am able. I understand from experience that this can be frustrating for some and have chosen to be as upfront as possible can so that you may rest assured that I am doing my best and that I greatly appreciate your patronage.